Thank you for shopping at avvairhoney.in! We are committed to providing you with a seamless and satisfactory shopping experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.
1. Order Processing
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
- Processing Time: Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping: Delivery typically takes 5-7 business days.
- Express Shipping: Delivery typically takes 2-3 business days.
- Overnight Shipping: Delivery is expected the next business day for orders placed before the cutoff time.
3. Shipping Rates
Shipping rates are calculated based on the shipping method selected, the weight of the package, and the destination. You can view the shipping charges at checkout before completing your purchase.
4. Shipping Destinations
We currently ship to locations within India. If you have any special shipping requests or need international shipping, please contact our customer service team at contact@avvairhoney.in
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.
6. Delivery Issues
- Incorrect Address: Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect or outdated addresses provided by the customer.
- Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately. We will work with the carrier to investigate and resolve the issue.
- Delivery Delays: While we strive to deliver your order within the estimated time frame, unexpected delays may occur due to weather, shipping carrier issues, or other factors beyond our control. We appreciate your patience and understanding in such cases.
7. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 7 days of receiving your order. Provide us with your order number, a description of the issue, and photos of the damaged or defective item. We will work to resolve the issue promptly, either by issuing a replacement or a refund.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
- Email: support@avvairhoney.in
- Phone:+91 90809 34841
Thank you for choosing Auraastore.in! We appreciate your business and are dedicated to providing you with excellent service.